Commercial Banking Consulting — 6 Services, Zero Conflicts of Interest
What We Actually Do — And What We Don't
We sit on your side of the table. We don't accept referral fees, commissions, or compensation from banks, credit unions, or payment processors — a policy since 2005. When we recommend a banking change, it's because the arithmetic says so, not because someone's paying us to point you there. Across 340+ engagements with professional firms throughout British Columbia — from Metro Vancouver to Vancouver Island — we've maintained this zero-conflict model because we've seen what happens when advisors serve two masters. Here are the 6 core services we deliver to commercial banking clients, each refined over two decades of hands-on engagement.
Every engagement starts with data extraction and ends with a working system — not a PDF of suggestions. Darren Fong personally leads every banking relationship audit. Marcus Tremblay configures every digital platform. Elena Vasquez, CPA, CMA runs every fee benchmark against our proprietary database of 23 Canadian financial institutions. Priya Chandrasekaran negotiates every credit facility. The principals do the work because the work is too consequential to delegate — which is also why we cap active engagements at 15 concurrent clients. If you're exploring whether your personal banking products also need attention, we offer a separate personal banking advisory session for business owners.

6 Services That Pay for Themselves — Typically Within 6 Months
Commercial Banking Relationship Audit
BeforeYou're looking at a 4-page monthly service charge statement with transaction codes nobody on your team fully understands. Fees have crept up 22% over three years and nobody's noticed — not you, not your accountant, not your relationship manager. The service charge line reads $487/month and your controller treats it like rent: a fixed cost that doesn't merit negotiation. Meanwhile, the bank reviews and adjusts its internal fee schedule every quarter — upward.
AfterYou're holding a written report that maps every fee line item against benchmarks from 23 institutions, identifies overpayments to the dollar, flags structural gaps, and quantifies the savings available if you renegotiate or switch. Average finding: clients overpaying by 34% relative to competitive alternatives. When Elena Vasquez, CPA, CMA audited Waverly Hart Architecture, she found monthly fees could be reduced from $487 to $295 — a gap nobody on their team had the benchmarking data to detect. About half of our audit clients stay with their existing institution, armed with the competitive intelligence to secure materially better terms.
Deliverables: Loan disclosures review, fee schedule analysis, escrow account analyses, 12–36 month service charge statement audit, written report with prioritized recommendations ranked by dollar impact
Request a Banking Audit →Online Banking Platform Optimization
BeforeYour office manager is the bottleneck for every payment because online banking is configured for single-user access. No dual-authorization on wire transfers — which is how Waverly Hart Architecture lost $22,000 to a fraudulent wire. No automated bank feeds to your accounting software. No transaction alerts. No positive pay protecting your cheques. You're using 15% of the platform you're paying for, and nobody at the bank has ever followed up to help you configure the other 85%.
AfterThree-tier user permissions across your team (view-only, initiate, approve). Batch EFT origination configured so your office manager can process 40 supplier payments in the time it used to take to process one. Automated bank feeds flowing into your accounting system — QuickBooks, Xero, Sage, PCLaw, whatever you run. Daily transaction alerts. Positive pay activated. Dual-authorization thresholds set for wires above $5,000. Marcus Tremblay builds configuration guides that sometimes exceed 60 pages — every permission, every workflow, every integration point documented and deliberate. For Cambria Legal LLP, that configuration eliminated 11 hours of weekly manual reconciliation.
Deliverables: Account comparison guides, configuration documentation (avg 60+ pages), user permission matrices, integration testing reports, staff training walkthrough
Request Platform Assessment →Banking RFP Development & Management
BeforeYou know you should shop your banking relationship — it's been 8 years since you last looked — but a proper RFP takes 40–80 hours of work. Your controller can't carve that out between month-end closes and budget season, so you stay put. Which is exactly what your bank is counting on. The switching cost isn't the migration itself — it's the time to evaluate alternatives. That time barrier protects your bank's pricing power more effectively than any contractual lock-in.
AfterA formal RFP distributed to 3–5 suitable institutions, responses evaluated against weighted criteria, finalist presentations managed, and a structured comparison report on your desk. You make the decision — we do the 40–80 hours of legwork. When we ran the banking RFP for Northshore Veterinary Group, four institutions competed for the relationship. The winning proposal included a $1.2M term loan at prime + 1.4% — approximately 80 basis points better than their best independent quote. The RFP process itself created the competitive tension that made those terms possible.
Deliverables: Requirements documents, weighted evaluation matrices, fee schedule comparisons aligned with Truth in Savings Act disclosures, finalist presentation coordination, structured comparison report
Discuss an RFP →Operating Credit Facility Structuring
BeforeYour operating line was sized and priced when you were a smaller firm with a thinner track record. Your bank hasn't proactively offered better terms even though your financials now tell a materially stronger story — revenue up 40%, receivables more predictable, working capital cycle tighter. Your demand facility sits at prime + 2.75% — the rate you were offered four years ago. The bank's internal credit review may have quietly adjusted your risk grade, but that improved assessment hasn't flowed through to your pricing because nobody asked.
AfterFacility renegotiated to prime + 1.6% based on competitive data and updated financial analysis. Structure optimized to your actual working capital cycle — not the generic template the bank applied at origination. Covenant compliance monitored so you never trip a reporting requirement unknowingly. Annual interest savings quantified and locked in. Priya Chandrasekaran, who spent 9 years managing a $180M commercial lending portfolio at RBC, handles every credit facility negotiation. She knows what banks can offer because she used to be the one making those decisions.
Deliverables: Cash flow modeling, Regulation CC funds availability analysis, covenant compliance tracking, general security agreement review, competitive rate analysis with institutional comparisons
Request Credit Facility Review →Treasury & Cash Management Design
BeforeMultiple entities, multiple accounts, idle balances sitting in zero-interest chequing. Nobody has a consolidated view of cash across the organization. Month-end close takes 5 extra days because cash is scattered across accounts and institutions, and your bookkeeper spends the first week of every month just reconciling bank balances. You suspect there's a more efficient structure, but the bank's treasury products page reads like it was written for companies 10 times your size.
AfterZero-balance accounts sweeping nightly to a master account. Overnight sweep generating interest on idle balances — one client earned $11,200/year just by activating a feature their bank had available but never mentioned. Consolidated reporting across all entities delivered to one dashboard. Month-end close shortened by 2 business days. For multi-location businesses like Northshore Veterinary Group, we consolidated three banks into a single institution with centralized cash management — eliminating $3,200/year in duplicate payroll processing fees alone while giving the CFO one consolidated view for the first time.
Deliverables: Cash management architecture plans, sweep configuration documents, Real Estate Settlement Procedures Act compliance where applicable, consolidated reporting setup, account structure diagrams
Request Treasury Assessment →Trust & Segregated Account Compliance
BeforeYour trust accounting is technically compliant but operationally fragile. The account was set up years ago by someone no longer with the firm. You know it's a risk — especially with tightened regulatory audit standards — but you lack the banking product expertise to restructure it. When Pacific Laneway Immigration Consultants came to us, their client retainer funds were sitting in the general operating account — a direct compliance risk under CICC regulations. No sub-ledger tracking. No individual client trust statements. A College audit would have been catastrophic.
AfterA trust account structure verified against the current version of your regulatory body's requirements — Law Society of BC, CICC, BCFSA, Strata Property Act. Sub-ledger tracking configured for individual client or matter-level segregation. Automated reconciliation workflows in place — Pacific Laneway's reconciliation time dropped from 11 hours/month to 2.5 hours. Compliance audit preparation documentation ready. Navid Hosseini passed his College compliance audit with zero findings — and explained the trust account structure himself, because Darren had made sure he understood it. That's the goal: transfer the knowledge, not the dependency.
Deliverables: Tax reporting forms reconciliation, sub-ledger configuration, trust receipt/disbursement automation, compliance audit readiness reports, regulatory body cross-reference documentation
Request Trust Compliance Review →What Engagements Cost — And What They Return
Standard Audit
Single entity, straightforward banking
$5,500–$9,500
Line-by-line fee schedule analysis, 23-institution benchmark comparison, online banking utilization assessment, credit facility term review, written report with prioritized recommendations. This is the engagement that produced $6,329 in first-year savings for Waverly Hart Architecture and compliant trust accounting for Pacific Laneway Immigration Consultants. Typical duration: 4–6 weeks from document collection to final report delivery.
Complex Engagements
Multi-entity, trust compliance, full RFP
$12,000–$25,000
Banking consolidation for multi-location businesses, regulated trust account restructuring, full institutional RFP management, treasury architecture design, and migration oversight. This is the engagement tier that delivered $34,800 in total first-year impact for Northshore Veterinary Group — consolidating three banks, renegotiating merchant processing, and securing a $1.2M expansion loan. Typical duration: 8–12 weeks depending on scope.
Our median client realizes $14,200 in first-year savings — meaning the engagement typically pays for itself within 6 months. Client outcomes range from approximately $2,800 in annual savings for smaller, well-managed banking relationships to $34,800 for complex multi-entity consolidations. We provide a detailed scope and fee estimate before any engagement begins. If the numbers don't justify the work, we'll say so. No charge for scoping conversations — the average scoping call takes 25 minutes.
Questions We Hear in 73% of First Conversations
Your Banking Setup Has a Story — We Read Between the Lines
The average scoping conversation takes 25 minutes. We'll tell you whether a full audit is likely to uncover meaningful savings — no charge, no obligation, no sales pitch. If the numbers don't justify an engagement, we'll say so. 73% of the professional firms we've audited were overpaying at the time of initial engagement — most without knowing it. Start before Q4 and apply the findings to your upcoming budget cycle.
Start Before Q4 — Book a Scoping Call